Terms & Conditions – ditales e-shop
1. Company Information
This website is operated by ditales, registered at 52 Themistokleous Str., Alimos, 17455, Greece, VAT No. 131687978.
Contact details: info@ditales.gr, Tel: +30 6949448232.
2. Scope of Service
These Terms & Conditions apply to all purchases made through our online store at ditales.gr.
We sell and ship products within Greece and internationally.
3. Ordering & Payment
Orders can be placed through our website following the checkout process.
We accept the following payment methods:
-
Credit/Debit Cards
- Bank Transfer
All prices are listed in Euro (€) and include VAT, unless stated otherwise.
4. Shipping & Delivery
Delivery times and costs vary depending on the destination and shipping method chosen. Customers will be informed of applicable charges during checkout.
We use reliable courier or postal services for both domestic and international orders.
5. Returns & Refunds
You have the right to withdraw from your purchase within 14 days from the day you receive the goods, in accordance with EU Consumer Law.
To return a product, please contact us at info@ditales.gr.
Returned items must be unused, in their original packaging, and accompanied by proof of purchase.
Unless the return is due to our error or a defective product, you will be responsible for the return shipping costs. Refunds will be processed within 14 days from receiving the returned goods.
6. Warranty
We do not provide any warranty beyond the legal obligations under applicable consumer protection laws.
7. Privacy & Cookies
We respect your privacy and process personal data in accordance with applicable data protection legislation (GDPR). By using our website, you consent to the use of cookies necessary for its operation. For more details, please refer to our Privacy Policy.
8. Limitation of Liability
We are not liable for any indirect or consequential damages arising from the use of our website or products purchased, except where required by law.
9. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of Greece. Any disputes shall be subject to the exclusive jurisdiction of the courts of Athens, Greece.